TouchERP for healthcare industry

TouchERP is an open, modern ERP software for hospitals, clinics, and dispensaries.


TouchERP is Trusted by Healthcare Companies World Wide.

Effortlessly manage patient appointments.

Take control of patient scheduling with TouchERP's intuitive appointment management system. Patients can easily book, reschedule, or cancel appointments online, reducing wait times and streamlining front-office operations. Automated SMS and email reminders minimize no-shows, ensuring better patient engagement. Built-in calendar integrations and availability tracking help optimize resource allocation and improve clinic efficiency.

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Centralized patient information and files management.

TouchERP simplifies patient data management with a centralized, secure database. From medical histories and prescriptions to diagnostic reports and treatment plans, everything is stored digitally for quick and secure access. Automated data backups, compliance with privacy standards like POPIA, and encrypted storage eliminate risks while enhancing collaboration among healthcare providers. Real-time updates keep records current, reducing manual data entry errors and improving patient safety.

Optimize healthcare professionals’ schedules and manage HR & payroll.

Keep your healthcare workforce agile and productive with TouchERP. Seamlessly manage doctor and nurse schedules, automate shift planning, and handle emergencies with real-time updates. Integrated alerts reduce conflicts and ensure smooth coordination. TouchERP’s HR and Payroll modules further automate recruitment, attendance tracking, and payroll processing. Built-in tools for performance evaluations, leave approvals, and compliance tracking streamline HR operations, ensuring a happy and motivated workforce.

The system also automates employee health monitoring, immunization tracking, and certification renewals, keeping staff compliant with regulatory standards and ready for audits.

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Track complete OPD and IPD workflows.

Simplify outpatient (OPD) and inpatient (IPD) workflows from registration to discharge with TouchERP. Automate patient registration, treatment planning, bed assignments, and billing. Built-in templates allow seamless documentation of diagnoses, surgeries, and post-operative care.

Track patient encounters, clinical assessments, and follow-up appointments for continuity of care. TouchERP’s Healthcare Service Units feature enables real-time tracking of bed occupancy, discharges, transfers, and cleaning schedules, optimizing bed utilization and turnaround times. Automated workflows eliminate manual errors, improve response times, and ensure better patient outcomes.

Integrated lab operations for pathology and radiology.

TouchERP transforms lab management with automated workflows for sample tracking, test orders, and result delivery. Integrated imaging tools simplify radiology operations and streamline report generation, enabling faster collaboration between labs and physicians.

The system also automates lab service requests and medicine service requests, allowing providers to generate, approve, and track diagnostic and medication orders efficiently. Alerts and notifications ensure timely processing, reducing delays and improving patient satisfaction.

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Comprehensive pharmacy operations management.

Optimize pharmacy operations with TouchERP’s automated inventory tracking and reordering. Monitor stock levels, track expiry dates, and ensure continuous availability of medications. Barcode scanning and automated billing reduce errors and speed up operations. Compliance management features ensure adherence to healthcare regulations, minimizing risks and maximizing efficiency.

Streamline accounting and financial compliance.

TouchERP offers robust accounting tools to centralize billing, invoicing, and expense tracking. Automated financial reporting, audit logs, and multi-currency support simplifies. Customizable dashboards offer real-time insights into financial performance, helping hospitals stay financially sound while maintaining transparency.

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Ensure compliance with HPCSA, POPIA and other standards.

Stay audit-ready with TouchERP’s compliance management system. Automate document tracking, audit logs, and certification workflows. Built-in alerts for renewals and updates ensure continuous adherence to HPCSA, POPIA and other healthcare standards. TouchERP reduces compliance risks and keeps operations aligned with regulatory requirements.

Effective management of critical healthcare assets.

Maximize equipment performance with TouchERP’s asset management module. Automate preventive maintenance schedules, track warranties, and log maintenance history for complete control. Streamlined Maintenance Logs simplifies tracking, while automated reminders reduce downtime and ensure operational readiness.

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Transparency through support module for patients and staff.

Foster transparency and better communication through TouchERP's support module. Patients can submit queries, access reports, and request services, while employees can raise internal tickets for troubleshooting and resource requests. The system enables tracking and resolution of issues in real time, improving overall satisfaction and operational efficiency.